POLICIES

"We want to make sure that you and all other guests are provided with a quality experience which is both timely and professional. To ensure reliable and consistent services for all of our guests, please be aware of the following booking + appointment policies."

NON-refundable reservation fees are due at the time of booking to reserve your appointment. 

Reservation Charge- $20

Venmo, Apple Pay, Zelle or Cash App 

@rachaelsikes 602-618-3419

Failure to send reservation charge within 8 hours of booking appointment will result in cancellation.
The remaining balance will be due in full at the time of your appointment 

If you need to cancel, please give a 24 hour notice minimum in order to be able to fill the spot & be eligible to transfer your deposit. Last minute cancellations will result in losing your deposit and a new one will be required when scheduling another appointment.

No call/ no shows will result in loss of future booking.

If you are running late, please let me know as soon as possible so i can accommodate you & my following clients as best as i can. If you are 15+ minutes late, it will be up to you wether you want to reschedule or keep the slot & have a shorter appointment with less lashing time. I understand that things happen & i will always do the best i can to fulfill your appointment to its fullest extent!

There is no warranty on lashes. I cannot guarantee anything once you walk out or my doors. Retention is half the artist & half YOU. You will be made aware of aftercare and how to maintain the best retention possible. If you’re having a problem with keeping on your lashes, there’s always a reason why. Let’s talk about it & find a resolution!

Refunds will not be implemented or accredited. 

FILL POLICY

You must have approximately 40% of your lashes left on each eye to be considered a fill. Please consider booking an extended fill if you have less than 50% but do not need a full set.

Fills over three weeks are considered a full set, they will need to be removed.

MINI   FILLS - are offered UP TO 1 week after your original appointment. Minis are great for events in between your fills or to get you by until your next appointment.

FOREIGN   FILLS - I need to see the work of the other artist prior to continuing, all lash tech use different products and techniques. If unable to fill, we will need to do a removal & full set.

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